Crawford Mobile Claims
from Crawford & Company
Mobile application enabling policyholders and field adjusters to submit claims with multimedia evidence, schedule appointments, track claim status, and communicate with adjusters. Integrates with Crawford's claims management system.
Category:
Mobile Claims Applications
Smartphone apps that allow policyholders to file claims remotely, upload documentation, check claim status, and communicate with adjusters. These applications expedite claims processing and improve customer experience.
Analysis on right >
Mobile Claims Applications analysis
Deployment & Maintenance
(0 Yes /0 Known /7 Possible features)
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1. Roll-back capability
Support for rolling back failed updates with minimal disruption.
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2. Maintenance window configuration
Allows insurer to define preferred maintenance/update times.
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3. Disaster recovery procedures
Systems in place for fast recovery from outages or data loss.
No information available
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4. Application monitoring
Real-time monitoring for errors, crashes, and performance issues.
No information available
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5. Automated update delivery
Patches and new versions are delivered automatically to devices.
No information available
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6. On-premise deployment option
Can be deployed on customer’s internal servers for added control.
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7. Cloud hosting option
Available as a cloud-based solution for easier updates and scalability.
No information available
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Customization & Branding
(0 Yes /0 Known /7 Possible features)
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Customer Support & Self-Service
(0 Yes /0 Known /9 Possible features)
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Reporting & Analytics
(0 Yes /0 Known /9 Possible features)
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Performance & Scalability
(0 Yes /0 Known /8 Possible features)
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Automation & Artificial Intelligence
(0 Yes /0 Known /10 Possible features)
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Integration & Interoperability
(3 Yes /3 Known /10 Possible features)
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Claims Tracking & Communication
(6 Yes /6 Known /10 Possible features)
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Security & Compliance
(2 Yes /2 Known /11 Possible features)
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Claim Submission & Documentation
(5 Yes /5 Known /13 Possible features)
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User Experience & Interface
(5 Yes /6 Known /13 Possible features)
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Publicly available data.
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