RMS Risk Intelligence

from Risk Management Solutions (RMS)

A comprehensive risk modeling platform that provides catastrophe risk models, analytics, and data for property, casualty, and life insurance underwriting. It offers high-definition models, real-time risk insights, and climate change impact analyses to help insurers better understand and quantify risk exposure.
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Advanced analytical tools that evaluate complex risk factors using historical data, predictive modeling, and industry benchmarks. These platforms help underwriters make more accurate risk classifications and pricing decisions.

Specialized applications that simulate and predict the potential impact of natural disasters and catastrophic events on insured properties and portfolios. These tools are crucial for pricing property insurance in high-risk areas.

Risk Assessment Platforms analysis
Support, Maintenance & SLAs
(8 Yes /8 Known /10 Possible features)

1. Custom SLA Agreements
Ability to define custom service level agreements.
Enterprise clients can negotiate and customize SLAs; detailed on sales/support materials.
2. Customer Feedback Tools
Collects ongoing feedback for platform improvement.
Regular feedback tools and customer input channels documented by RMS.
3. Onboarding Support
Structured onboarding process for new clients.
Onboarding support and training for new users is referenced in product support literature.
4. Release Notes Accessibility
Transparent communication about new features and bug fixes.
Release notes and what's new documentation are published with every update.
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5. Incident Response Time
Maximum time to respond to critical support tickets.
No information available
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6. Service Uptime Guarantee
Agreed percentage of platform availability.
No information available
7. Automated Patch Management
Automatic deployment of updates and patches.
Automatic patch updates and deployment is a stated feature of the RMS SaaS/cloud environment.
8. Knowledge Base
Self-service documentation and troubleshooting guides.
Platform includes online documentation, FAQs, and a knowledge base.
9. Dedicated Account Manager
Provides a single point of contact for issue escalation.
Dedicated account management for enterprise customers is offered by RMS.
10. 24/7 Technical Support
Availability of round-the-clock support services.
24/7 global technical support—listed on product and RMS support pages.
Configurability & Scalability
(8 Yes /8 Known /10 Possible features)

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Third-Party Integration Ecosystem
(8 Yes /8 Known /10 Possible features)

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Automation & Decisioning
(3 Yes /3 Known /10 Possible features)

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Reporting & Business Intelligence
(8 Yes /8 Known /10 Possible features)

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Security & Privacy
(6 Yes /6 Known /10 Possible features)

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Regulatory Compliance
(4 Yes /4 Known /10 Possible features)

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User Experience & Usability
(7 Yes /7 Known /10 Possible features)

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Risk Modeling & Analytics
(7 Yes /7 Known /10 Possible features)

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Data Integration
(8 Yes /8 Known /10 Possible features)

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Publicly available data.

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