FactSet Execution Management System (EMS)

from FactSet

Multi-asset class EMS providing order and execution management across global markets with advanced analytics, algorithmic trading, advanced TCA, smart order routing, and compliance tools.
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Platforms that provide direct market access and sophisticated trading tools for optimal trade execution across multiple venues and asset classes. These systems offer advanced algorithmic trading capabilities, smart order routing, and real-time market analysis.

Execution Management Systems (EMS) analysis
Support & Operational Considerations
(8 Yes /8 Known /10 Possible features)

1. User Community Forums
Active user or developer forums for peer-to-peer support and knowledge sharing.
User community portal/forum provided for product community and self-service support.
2. Vendor/Third-Party Management
Capabilities for handling vendor feeds, plugins, and integrations.
FactSet EMS supports vendor/feed/plugin management for third party integrations.
3. Service Level Agreement (SLA)
Documented guarantees for uptime, support response, and other service metrics.
SLAs are part of the standard FactSet EMS offering for uptime and support.
4. Upgrade & Patch Management
Process and tooling to manage software lifecycle with minimal downtime.
FactSet manages software upgrades and patches with minimal downtime procedures.
5. Automated Failover
System automatically switches to backup infrastructure on failure.
Automated failover to backup/cloud systems available to ensure platform continuity.
?
6. Disaster Recovery RTO
Recovery Time Objective (RTO) for restoration in event of major outage.
No information available
7. User Training Programs
Availability of live or online training and certification for users.
Live and on-demand user training as part of onboarding and ongoing support.
?
8. Onboarding Time
Average time to onboard a new client or trading desk.
No information available
9. Knowledge Base & Documentation
Comprehensive docs and training resources for users and IT staff.
Comprehensive documentation and support resources, including user and admin guides.
10. 24/7 Technical Support
Round-the-clock support for mission-critical trading operations.
24/7 customer support is provided as part of FactSet's managed EMS services.
Monitoring, Reporting & Auditing
(10 Yes /10 Known /10 Possible features)

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Security & Access Controls
(8 Yes /8 Known /10 Possible features)

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Transaction Cost Analysis (TCA) & Analytics
(9 Yes /9 Known /10 Possible features)

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Risk Management
(8 Yes /8 Known /10 Possible features)

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User Interface & Experience
(8 Yes /8 Known /10 Possible features)

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Compliance & Regulatory
(7 Yes /7 Known /10 Possible features)

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Connectivity & Integration
(9 Yes /9 Known /10 Possible features)

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Market Data Handling
(6 Yes /6 Known /10 Possible features)

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Execution Algorithms & Strategies
(9 Yes /9 Known /10 Possible features)

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Order Management & Routing
(9 Yes /9 Known /10 Possible features)

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