Refinitiv Eikon for Treasury Management

from LSEG Data & Analytics

Financial resource management solution providing real-time market data, analytics, trading capabilities, and risk management tools for bank treasury departments. Includes liquidity management, FX trading, investment decision support, and regulatory compliance tools.
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Systems for optimizing and allocating the bank's financial resources, including capital and liquidity.

Specialized applications for managing the lifecycle of derivative instruments, from trade capture and valuation to hedge accounting and settlement processing.

Financial Resource Management analysis
Service and Support
(9 Yes /9 Known /13 Possible features)

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1. Number of Support Channels
Different methods available for contacting support (phone, email, chat, etc.)
No information available
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2. Training Hours Included
Amount of training included in standard package
No information available
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3. Support Response Time
Guaranteed maximum time for initial response to support tickets
No information available
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4. Implementation Time
Average time required for full system implementation
No information available
5. Custom Development Services
Availability of custom feature development services
Custom development is available via consultancy or professional services.
6. Regular Enhancement Releases
Scheduled release of new features and improvements
Regular product enhancements/releases are a stated benefit for Eikon SaaS.
7. Service Level Agreement
Contractual guarantees for system performance and support
SLAs are part of commercial service contracts.
8. Knowledge Base
Comprehensive self-service documentation and tutorials
Comprehensive self-service documentation and knowledge base is available.
9. User Community
Active community of users for knowledge sharing
There is an active user community, forums, and knowledge sharing.
10. Customer Success Manager
Dedicated account manager for ongoing relationship
Dedicated customer success/account managers are included with enterprise contracts.
11. Training Programs
Formal training curriculum for system users
Training programs and curriculum are available for Eikon clients.
12. Implementation Services
Professional services for system setup and configuration
Professional implementation services are offered by LSEG.
13. 24/7 Support
Around-the-clock technical support availability
24/7 support is available as part of global support commitments.
Technical Features
(8 Yes /9 Known /14 Possible features)

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Compliance and Governance
(10 Yes /10 Known /13 Possible features)

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Reporting and Analytics
(9 Yes /9 Known /13 Possible features)

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Debt Management
(2 Yes /2 Known /13 Possible features)

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Investment Management
(6 Yes /6 Known /12 Possible features)

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Risk Management
(9 Yes /9 Known /13 Possible features)

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Bank Connectivity
(8 Yes /8 Known /12 Possible features)

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Payment Management
(6 Yes /6 Known /13 Possible features)

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Cash Management Features
(7 Yes /7 Known /12 Possible features)

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