Product Performance Dashboards features explained
for Product Development
Visualization tools that track key performance indicators for insurance products, helping teams identify trends and make data-driven optimization decisions.
Every feature we track for Product Performance Dashboards products, with a description of what each one means.
Alerting & Notification
Automated alerts and notifications that flag important changes or events in insurance product performance.
- Alert Customization
- Users can define severity, channel, and format of notification.
- Escalation Protocols
- Unresolved alerts can be escalated and re-assigned automatically.
- Frequency of Notification
- Frequency at which the system can send notifications for events or alerts.
- Multi-Channel Notification
- Delivery of alerts via multiple channels (email, SMS, push, in-app).
- Summary Digest Emails
- Option to receive summarised reports on performance periodically.
- Threshold-Based Alerts
- Users can set thresholds on KPIs to trigger notifications.
Analytics & Advanced Insights
Functionalities that unlock deeper insights, predictive capabilities, and support for advanced analytics methods.
- Advanced Filtering Capabilities
- Complex slicing and dicing of data for granular views.
- Anomaly Detection
- Automatically surfaces outliers or unexpected patterns.
- Historical Data Archiving
- Archives historical data for longitudinal analysis.
- Predictive Analytics Integration
- Can include or connect to predictive models for forecasting performance.
- Scenario/What-If Analysis
- Test the impact of changing variables on key metrics.
- Segmentation Analysis
- Supports analysis by customer cohort, product line, or other segments.
- Statistical Analysis Tools
- Built-in options for statistical evaluation (correlations, distributions, significance tests, etc.).
- Time to Insight
- Average time from query/action to answer/insight surfaced.
Collaboration & Workflow
Features supporting team collaboration, shared insights, and promoting decision-making within product development groups.
- Commenting/Annotation
- Users can annotate dashboards, data points, or charts for discussion.
- Insight Sharing Frequency
- Maximum scheduled dashboard/email share events supported per day.
- Real-Time Collaborative Editing
- Multiple users can view and edit dashboards simultaneously.
- Role-Based Access
- Set permissions by role or user group (view, edit, admin, etc.).
- Sharing Controls
- Granular control over who can share, publish, or distribute dashboards.
- Task Assignment & Workflow Integration
- Assign tasks related to dashboard insights and link to workflow tools (JIRA, Asana, etc.).
- User Notification Options
- Supports multiple modes of user notification (email, in-app, SMS, etc.).
- Version Control
- Track changes and revert to previous dashboard versions as needed.
Data Integration & Connectivity
Capabilities that enable the dashboard to gather, connect to, and update data from various sources relevant to insurance product performance.
- APIs Support
- Offers robust API access for inbound and outbound data ingestion.
- Data Latency
- Time between data generation and its representation on the dashboard.
- Data Model Flexibility
- Can accommodate varying data models or schemas (custom fields, entity adjustments).
- Data Validation
- Automatically checks and highlights data inconsistencies, missing values, or errors upon ingestion.
- Data Volume Handling
- Maximum data records supported per dashboard update cycle.
- ETL (Extract, Transform, Load) Automation
- Automates extraction, transformation, and loading of data for dashboard preparation.
- Manual Data Upload
- Allows users to upload and import data files directly into the dashboard.
- Multi-Source Connectivity
- Connects to multiple internal and external data sources (e.g., policy admin, claims, CRM, external data services).
- Real-Time Data Sync
- Supports updating data in real-time or near real-time for up-to-date dashboard views.
- Scheduled Data Refresh
- Automates regular data refreshes at configurable intervals.
Integration with Insurance Product Lifecycle
Capacities that connect dashboard insights directly into insurance product development and optimization cycles.
- A/B Testing Support
- Handles side-by-side comparisons of product variants in real time.
- Change Log Visualization
- Timeline tracking of key product changes and their outcomes.
- Feature Impact Analysis
- Determines how individual product features affect performance KPIs.
- Feedback Loop Integration
- Links user or broker feedback directly to dashboard metrics.
- Product Version Tracking
- Links performance data to specific product releases/versions.
- Project Management Integration
- Connects with project management tools to feed insights into agile cycles.
KPI and Metrics Tracking
Functionality to define, monitor, and analyze key performance metrics critical to insurance product development.
- Automated Alerts on KPI Changes
- Sends notifications when KPIs cross certain thresholds.
- Custom KPI Configuration
- Ability to define new KPIs tailored to specific product or project needs.
- KPI Calculation Speed
- Average computation time to refresh or recalculate KPIs.
- Metric Drill-Down
- Navigate from high-level KPIs into underlying metrics, products, or business segments.
- Pre-Built Insurance KPIs
- Includes a library of commonly used insurance KPIs (loss ratio, claims frequency, policy growth, etc.).
- Real-Time KPI Updates
- KPIs are updated automatically as soon as data changes.
- Target/Benchmark Comparison
- Compare current performance against predefined targets or historical benchmarks.
- Trend Analysis
- Visualizes KPIs over time to highlight trends and seasonality.
- Variance Analysis
- Highlights variances between actual, forecasted, and target KPIs.
Security & Compliance
Measures and controls to safeguard data and ensure compliance with insurance and financial regulations.
- Audit Logging
- All user access and changes are logged for review and audit.
- Data Encryption at Rest
- Data stored within the system is encrypted for security.
- Data Encryption in Transit
- Data is encrypted during transmission between systems or users.
- GDPR/Data Privacy Tools
- Supports data subject requests and other privacy obligations.
- Multi-Factor Authentication
- Requires more than one method to authenticate user access.
- Regulatory Compliance Certifications
- Holds recognized certifications (SOC 2, ISO 27001, etc.).
- Role-Based Security Policies
- Policies can be tailored to different user types and roles.
- Single Sign-On (SSO) Support
- Supports secure, centralized authentication via SSO.
Support, Training, & Documentation
Enablers for successful adoption, long-term support, and self-service help for dashboard users.
- 24/7 Customer Support
- Access to vendor support at all times.
- Community Forum/Knowledge Base
- Searchable resource for best practices, FAQs.
- Context-Sensitive Help
- In-app help that adjusts to context or screen.
- Documentation Completeness
- Level of detail in documentation provided.
- Onsite Training Option
- Option for live, instructor-led training at customer location.
- Training Materials Available
- Provision of videos, webinars, and other learning resources.
- User Onboarding Flow
- Guided onboarding tours and tutorials for new users.
User Management & Administration
Administrative controls to manage dashboard users, groups, roles, and platform settings.
- Bulk User Upload
- Ability to onboard large groups of users at once.
- Custom Role Definitions
- Set up custom roles with tailored permissions.
- License Usage Analytics
- Tracks assigned vs. used licenses and access patterns.
- User Audit Reporting
- Periodic reporting of user activity for compliance.
- User Provisioning & Deprovisioning
- Automated user account creation/removal via central directory or manually.
Visualization and User Interface
Tools and features that enhance how data and KPIs are presented for intuitive understanding and actionable insight.
- Accessibility Compliance
- Supports WCAG or similar accessibility standards for diverse user needs.
- Chart Types
- Range of visualizations supported (bar, line, pie, heatmaps, waterfall, etc.).
- Customizable Layouts
- Flexibility in arranging and customizing dashboard views and widgets.
- Dashboard Load Time
- Time it takes for a dashboard to become interactive after opening.
- Export/Download Visualizations
- Export charts, dashboards, or data in various formats (PDF, Excel, PNG, etc.).
- Interactive Dashboards
- Users can filter, drill down, and interact with dashboard elements in real time.
- Mobile Responsiveness
- Dashboard interfaces adjust for optimal display and use on mobile devices.
- Theming/Branding Options
- Can apply organization-specific colors, logos, and styles.
- Widget Library Size
- Number of pre-built widgets or visualization tools available.