Corporate Actions Processing Systems features explained
for Operations
Every feature we track for Corporate Actions Processing Systems products, with a description of what each one means.
Automation & Workflow
Features supporting straight through processing (STP), task management, and exception handling.
- Assignment Rules
- Work items can be routed to specific roles, users, or teams automatically.
- Audit Logging of Manual Overrides
- Detailed, time-stamped records kept for all manual interventions.
- Bulk Processing Support
- Enables batch processing of multiple corporate actions events.
- Configurable Alerting
- Ability to set thresholds, notifications, or escalation rules for key workflow stages.
- End-to-End Automation
- Corporate actions processed without manual intervention under normal conditions.
- Exception Management
- Automated identification and assignment of exceptions or breaks requiring manual review.
- Service-Level Tracking
- Monitor processing against defined SLAs (e.g., response or completion times).
- Straight Through Processing Rate
- Percentage of actions processed without manual touch.
- User Dashboards
- Role-based dashboards tracking pending, completed, or exception tasks.
- Workflow Customization
- Ability to customize workflow stages and task sequencing.
Client Notification and Elections
Features supporting client communications and management of voluntary corporate action elections.
- Client Notification Engine
- Automates notification to clients regarding upcoming events (e.g., proxy, rights issues, tender offers).
- Configurable Templates
- Customizable notifications, election instructions, and event summaries.
- Digital Client Elections
- Online interface for clients to submit voluntary action instructions.
- Document Storage
- Stores and archives submitted instructions, supporting documents, or consents.
- Election Deadline Management
- Automatically calculates and enforces client response dates and reminders.
- Instruction Aggregation
- Aggregates client responses and generates summary instructions for market submission.
- Instruction Validation
- Real-time checking for valid elections based on position and eligibility.
- Late Instruction Handling
- Defines protocols and warnings for late or amended client responses.
- Multichannel Notification
- Supports email, web portal, SMS, push, and secure messaging.
- Response Tracking Dashboard
- Live monitoring of response rate, missing instructions, and pending follow-up.
Controls & Compliance
Functionalities ensuring operational and regulatory compliance, risk reduction, and process controls.
- Access Control & Segregation of Duties
- Granular role-based access management and audit for all user actions.
- Compliance Rules Engine
- Allows rules to define exceptions, embargoed securities, or other regulatory constraints.
- Configurable Maker-Checker
- Custom rules for checker review and approval for designated workflows.
- Data Retention Policies
- Configurable rules for archival and deletion per regulatory requirements.
- Error Handling & Exception Reporting
- Customizable handling and escalation for compliance or business rule violations.
- Four-Eyes Authorization
- Dual authorization required for sensitive operations (e.g., major booking amendments).
- Incident Logging
- Tracks and escalates processing exceptions, breaks, or compliance issues.
- Pre-processing Validation
- Checks completeness and compliance of events before processing.
- Regulatory Reporting
- Automation of required regulatory submissions (e.g., to FCA, SEC).
- SOX/ITGC Audit Features
- System features facilitating Sarbanes-Oxley audits: logging, review, attestation.
Corporate Actions Coverage
The range of corporate actions supported and depth of data captured by the system.
- Custom Event Handling
- Ability to create and process custom or non-standard corporate actions.
- DRIP (Dividend Reinvestment Plan) Support
- Processes client choices for automatic dividend reinvestment.
- Fractional Share Management
- Handles creation, allocation, and payout of fractional shares resulting from corporate actions.
- Historical Event Processing
- Ability to process and adjust past corporate actions or apply restatements retroactively.
- Linked Event Processing
- Ability to identify, group, and process linked or sequential events (e.g., dividend and split on same security).
- Multi-ISIN/Identifier Recognition
- Supports processing securities with multiple identifiers (ISIN, CUSIP, SEDOL, etc.).
- Multi-currency Support
- Handles events and transactions in multiple currencies with FX conversion.
- Multi-market Support
- Ability to process corporate actions across multiple geographical markets and exchanges.
- Supported Event Types
- Number of distinct corporate action event types (e.g., dividends, stock splits, mergers) the system can process.
- Tax Withholding Calculation
- Supports automated calculation of withholding taxes for various event types.
Data Integration
Capabilities supporting ingestion and distribution of corporate action data across external sources and internal systems.
- API Availability
- RESTful or SOAP APIs for data integration and system interoperability.
- Audit Trail for Data Changes
- Comprehensive logging of all inbound/outbound data changes and corrections.
- Custom Mapping Tools
- User-configurable mapping and transformation between data sources/targets.
- Data Validation Rules
- Automated validation and enrichment of incoming data for accuracy and completeness.
- Duplicate Event Detection
- Identifies and flags duplicate or conflicting corporate action notifications.
- Inbound Format Support
- Range of supported data formats (e.g., ISO 15022, ISO 20022, Excel, XML, CSV, SWIFT).
- Inbound Integration (Data Vendors)
- Connectors for ingesting data from major vendors (e.g., DTCC, Bloomberg, SIX, Euroclear).
- Master Data Integration
- Reconciliation and synchronization with internal security, client, and position master data.
- Outbound Integration
- Interfaces for outbound messaging to downstream systems (e.g., settlement, finance, reporting).
- Real-Time Data Feed Support
- Near real-time corporate actions event updates and notifications.
Entitlements & Position Management
Calculation and allocation of event proceeds, shares, and entitlements to client accounts.
- Audit Reports
- Creates detailed logs and audit reports of all entitlement calculations.
- Bulk Adjustment Capabilities
- Easily process corrections or adjustments affecting multiple clients/accounts.
- Cash and Stock Proceeds Processing
- Automated calculation of both cash and securities outcomes for all clients.
- Eligibility Verification
- Checks if clients/accounts are eligible for specific events or options.
- Fractional Share Rounding Rules
- Configurable parameters for managing fractions (e.g., cash-in-lieu, carryforward).
- Multi-Level Pro-Rata Allocation
- Distributes proceeds based on specified rules (e.g., priority, rounding, pro-rata at multiple entity levels).
- Multiple Account Types
- Handles entitlements for different account types (retail, institutional, omnibus, nominee).
- Position Snapshotting
- Automatic capture of client holdings at record date/time for entitlement calculation.
- Residual and Adjustment Handling
- Ability to track, adjust, and process residual balances from corporate actions.
- Restatement Support
- Recomputes entitlements if official event details are restated post-processing.
Performance, Usability & Support
Operational, user interface, and vendor interaction criteria.
- Accessibility Compliance
- Meets accessibility standards (e.g., WCAG 2.1, Section 508).
- Average Event Processing Time
- Typical time taken for an event from ingestion to completion.
- Concurrent User Support
- Maximum number of active users supported simultaneously.
- Configurable User Profiles
- Users can set preferences and personalize dashboard views.
- Continuous System Monitoring
- Automated health checks and capacity alerts.
- Help Desk & Vendor Support
- 24/7 help desk and direct vendor escalation channels.
- Intuitive User Interface
- Ergonomic, easy-to-navigate, modern graphical user interface.
- Localization & Language Support
- Multi-language user interface and notifications.
- Release & Upgrade Management
- Clear release scheduling, user notification of enhancements/fixes, and rollback capabilities.
- User Documentation & Training
- Comprehensive user manuals, release notes, and system training provided.
Reporting & Analytics
Reporting, business intelligence, data export, and real-time analytics features.
- Ad Hoc Query Tools
- Advanced tools for users to build and run ad hoc data queries.
- Audit Trail Exports
- Exports of historical activity logs and changes for regulatory review.
- Automated Scheduled Reporting
- Configurable scheduled generation and distribution of key reports.
- Custom Report Builder
- User-driven custom report definition with parameterized queries.
- Data Visualization
- Inbuilt charts, graphs, or visualizations of key trends and volume statistics.
- Exception Reporting
- Reports on all process failures, breaks, or reconciliation mismatches.
- Export to Excel/CSV/PDF
- Support export of data and reports in common formats.
- Real-Time Metrics Dashboard
- Live dashboards presenting current event processing and workflow status.
- Role-Based Report Access
- Access to reports and dashboards based on user permissions.
- Standard Report Library
- Pre-built suite of reports (pending events, posted entitlements, breaks, etc.).
Security & Infrastructure
Technical, infrastructure, and cyber security characteristics of the product.
- Change Management Logging
- Tracks all configuration, patching, and upgrade activity with audit logs.
- Data Masking & Redaction
- Sensitive data masked in user interfaces and exports where appropriate.
- Disaster Recovery Capabilities
- Supporting failover, backup, and recovery in case of technical outages.
- Encryption In Transit & At Rest
- Data is encrypted both when stored and in transit between systems/users.
- Hosting Model (Cloud/On-Premise/Hybrid)
- System available for deployment in various infrastructure models.
- Multi-Factor Authentication (MFA)
- Supports strong user authentication mechanisms.
- Penetration Testing Certification
- Subject to regular external security testing and certification.
- Scalability
- Ability to scale for peak loads or volume growth.
- Single Sign-On (SSO)
- Integrates with enterprise identity and authentication providers.
- Uptime Guarantee
- Service-level agreement on system uptime.
Settlement and Posting
Capabilities related to creation, reconciliation, and posting of cash/securities resulting from corporate actions.
- Audit Trail for Settlement Changes
- Detailed logging of all settlement amendments or reversals.
- Auto Reconciliation
- Automated reconciliation of bookings with custodians, CSDs, or sub-ledgers.
- Automated Settlement Instructions
- Auto-generation of settlement entries for both cash and stock movements.
- Manual Overrides
- Users can manually adjust bookings or settlements with tracked authorization.
- Multi-Stage Settlement Workflow
- Configurable steps from preliminary to final settlement.
- Partial/Failed Settlement Handling
- Supports handling, reprocessing, and investigation of failed or partial settlements.
- Real-Time Posting
- Immediate posting of entitlements and movements to client and firm accounts.
- SWIFT/ISO Settlement Messaging
- Creates, sends, and consumes standardized settlement messages (e.g., MT564, ISO 20022).
- Settlement Confirmation Notifications
- Sends confirmations to clients or counterparties upon completion.
- Settlement Status Tracking
- Monitors status of cash/securities movement and highlights unsettled items.