Corporate Actions Processing Systems features explained

for Operations

Specialized software handling dividends, stock splits, mergers, rights issues, and other corporate events affecting securities holdings.

Every feature we track for Corporate Actions Processing Systems products, with a description of what each one means.

Automation & Workflow

Features supporting straight through processing (STP), task management, and exception handling.

Assignment Rules
Work items can be routed to specific roles, users, or teams automatically.
Audit Logging of Manual Overrides
Detailed, time-stamped records kept for all manual interventions.
Bulk Processing Support
Enables batch processing of multiple corporate actions events.
Configurable Alerting
Ability to set thresholds, notifications, or escalation rules for key workflow stages.
End-to-End Automation
Corporate actions processed without manual intervention under normal conditions.
Exception Management
Automated identification and assignment of exceptions or breaks requiring manual review.
Service-Level Tracking
Monitor processing against defined SLAs (e.g., response or completion times).
Straight Through Processing Rate
Percentage of actions processed without manual touch.
User Dashboards
Role-based dashboards tracking pending, completed, or exception tasks.
Workflow Customization
Ability to customize workflow stages and task sequencing.

Client Notification and Elections

Features supporting client communications and management of voluntary corporate action elections.

Client Notification Engine
Automates notification to clients regarding upcoming events (e.g., proxy, rights issues, tender offers).
Configurable Templates
Customizable notifications, election instructions, and event summaries.
Digital Client Elections
Online interface for clients to submit voluntary action instructions.
Document Storage
Stores and archives submitted instructions, supporting documents, or consents.
Election Deadline Management
Automatically calculates and enforces client response dates and reminders.
Instruction Aggregation
Aggregates client responses and generates summary instructions for market submission.
Instruction Validation
Real-time checking for valid elections based on position and eligibility.
Late Instruction Handling
Defines protocols and warnings for late or amended client responses.
Multichannel Notification
Supports email, web portal, SMS, push, and secure messaging.
Response Tracking Dashboard
Live monitoring of response rate, missing instructions, and pending follow-up.

Controls & Compliance

Functionalities ensuring operational and regulatory compliance, risk reduction, and process controls.

Access Control & Segregation of Duties
Granular role-based access management and audit for all user actions.
Compliance Rules Engine
Allows rules to define exceptions, embargoed securities, or other regulatory constraints.
Configurable Maker-Checker
Custom rules for checker review and approval for designated workflows.
Data Retention Policies
Configurable rules for archival and deletion per regulatory requirements.
Error Handling & Exception Reporting
Customizable handling and escalation for compliance or business rule violations.
Four-Eyes Authorization
Dual authorization required for sensitive operations (e.g., major booking amendments).
Incident Logging
Tracks and escalates processing exceptions, breaks, or compliance issues.
Pre-processing Validation
Checks completeness and compliance of events before processing.
Regulatory Reporting
Automation of required regulatory submissions (e.g., to FCA, SEC).
SOX/ITGC Audit Features
System features facilitating Sarbanes-Oxley audits: logging, review, attestation.

Corporate Actions Coverage

The range of corporate actions supported and depth of data captured by the system.

Custom Event Handling
Ability to create and process custom or non-standard corporate actions.
DRIP (Dividend Reinvestment Plan) Support
Processes client choices for automatic dividend reinvestment.
Fractional Share Management
Handles creation, allocation, and payout of fractional shares resulting from corporate actions.
Historical Event Processing
Ability to process and adjust past corporate actions or apply restatements retroactively.
Linked Event Processing
Ability to identify, group, and process linked or sequential events (e.g., dividend and split on same security).
Multi-ISIN/Identifier Recognition
Supports processing securities with multiple identifiers (ISIN, CUSIP, SEDOL, etc.).
Multi-currency Support
Handles events and transactions in multiple currencies with FX conversion.
Multi-market Support
Ability to process corporate actions across multiple geographical markets and exchanges.
Supported Event Types
Number of distinct corporate action event types (e.g., dividends, stock splits, mergers) the system can process.
Tax Withholding Calculation
Supports automated calculation of withholding taxes for various event types.

Data Integration

Capabilities supporting ingestion and distribution of corporate action data across external sources and internal systems.

API Availability
RESTful or SOAP APIs for data integration and system interoperability.
Audit Trail for Data Changes
Comprehensive logging of all inbound/outbound data changes and corrections.
Custom Mapping Tools
User-configurable mapping and transformation between data sources/targets.
Data Validation Rules
Automated validation and enrichment of incoming data for accuracy and completeness.
Duplicate Event Detection
Identifies and flags duplicate or conflicting corporate action notifications.
Inbound Format Support
Range of supported data formats (e.g., ISO 15022, ISO 20022, Excel, XML, CSV, SWIFT).
Inbound Integration (Data Vendors)
Connectors for ingesting data from major vendors (e.g., DTCC, Bloomberg, SIX, Euroclear).
Master Data Integration
Reconciliation and synchronization with internal security, client, and position master data.
Outbound Integration
Interfaces for outbound messaging to downstream systems (e.g., settlement, finance, reporting).
Real-Time Data Feed Support
Near real-time corporate actions event updates and notifications.

Entitlements & Position Management

Calculation and allocation of event proceeds, shares, and entitlements to client accounts.

Audit Reports
Creates detailed logs and audit reports of all entitlement calculations.
Bulk Adjustment Capabilities
Easily process corrections or adjustments affecting multiple clients/accounts.
Cash and Stock Proceeds Processing
Automated calculation of both cash and securities outcomes for all clients.
Eligibility Verification
Checks if clients/accounts are eligible for specific events or options.
Fractional Share Rounding Rules
Configurable parameters for managing fractions (e.g., cash-in-lieu, carryforward).
Multi-Level Pro-Rata Allocation
Distributes proceeds based on specified rules (e.g., priority, rounding, pro-rata at multiple entity levels).
Multiple Account Types
Handles entitlements for different account types (retail, institutional, omnibus, nominee).
Position Snapshotting
Automatic capture of client holdings at record date/time for entitlement calculation.
Residual and Adjustment Handling
Ability to track, adjust, and process residual balances from corporate actions.
Restatement Support
Recomputes entitlements if official event details are restated post-processing.

Performance, Usability & Support

Operational, user interface, and vendor interaction criteria.

Accessibility Compliance
Meets accessibility standards (e.g., WCAG 2.1, Section 508).
Average Event Processing Time
Typical time taken for an event from ingestion to completion.
Concurrent User Support
Maximum number of active users supported simultaneously.
Configurable User Profiles
Users can set preferences and personalize dashboard views.
Continuous System Monitoring
Automated health checks and capacity alerts.
Help Desk & Vendor Support
24/7 help desk and direct vendor escalation channels.
Intuitive User Interface
Ergonomic, easy-to-navigate, modern graphical user interface.
Localization & Language Support
Multi-language user interface and notifications.
Release & Upgrade Management
Clear release scheduling, user notification of enhancements/fixes, and rollback capabilities.
User Documentation & Training
Comprehensive user manuals, release notes, and system training provided.

Reporting & Analytics

Reporting, business intelligence, data export, and real-time analytics features.

Ad Hoc Query Tools
Advanced tools for users to build and run ad hoc data queries.
Audit Trail Exports
Exports of historical activity logs and changes for regulatory review.
Automated Scheduled Reporting
Configurable scheduled generation and distribution of key reports.
Custom Report Builder
User-driven custom report definition with parameterized queries.
Data Visualization
Inbuilt charts, graphs, or visualizations of key trends and volume statistics.
Exception Reporting
Reports on all process failures, breaks, or reconciliation mismatches.
Export to Excel/CSV/PDF
Support export of data and reports in common formats.
Real-Time Metrics Dashboard
Live dashboards presenting current event processing and workflow status.
Role-Based Report Access
Access to reports and dashboards based on user permissions.
Standard Report Library
Pre-built suite of reports (pending events, posted entitlements, breaks, etc.).

Security & Infrastructure

Technical, infrastructure, and cyber security characteristics of the product.

Change Management Logging
Tracks all configuration, patching, and upgrade activity with audit logs.
Data Masking & Redaction
Sensitive data masked in user interfaces and exports where appropriate.
Disaster Recovery Capabilities
Supporting failover, backup, and recovery in case of technical outages.
Encryption In Transit & At Rest
Data is encrypted both when stored and in transit between systems/users.
Hosting Model (Cloud/On-Premise/Hybrid)
System available for deployment in various infrastructure models.
Multi-Factor Authentication (MFA)
Supports strong user authentication mechanisms.
Penetration Testing Certification
Subject to regular external security testing and certification.
Scalability
Ability to scale for peak loads or volume growth.
Single Sign-On (SSO)
Integrates with enterprise identity and authentication providers.
Uptime Guarantee
Service-level agreement on system uptime.

Settlement and Posting

Capabilities related to creation, reconciliation, and posting of cash/securities resulting from corporate actions.

Audit Trail for Settlement Changes
Detailed logging of all settlement amendments or reversals.
Auto Reconciliation
Automated reconciliation of bookings with custodians, CSDs, or sub-ledgers.
Automated Settlement Instructions
Auto-generation of settlement entries for both cash and stock movements.
Manual Overrides
Users can manually adjust bookings or settlements with tracked authorization.
Multi-Stage Settlement Workflow
Configurable steps from preliminary to final settlement.
Partial/Failed Settlement Handling
Supports handling, reprocessing, and investigation of failed or partial settlements.
Real-Time Posting
Immediate posting of entitlements and movements to client and firm accounts.
SWIFT/ISO Settlement Messaging
Creates, sends, and consumes standardized settlement messages (e.g., MT564, ISO 20022).
Settlement Confirmation Notifications
Sends confirmations to clients or counterparties upon completion.
Settlement Status Tracking
Monitors status of cash/securities movement and highlights unsettled items.

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